FREQUENTLY ASKED QUESTIONS

GENERAL INFORMATION

What is the Atlanta Food & Wine Festival?

Since 2011, the Atlanta Food & Wine Festival has been shining an international spotlight on the incomparable food, wine, beer and spirits of the South. Our four-day weekend showcases more than 250 chefs, sommeliers, mixologists and industry insiders from 13 Southern states – each with a unique story to tell, a tradition to share and a region to fondly recall. Every year, more than 10,000 tourists and locals alike converge on Atlanta to savor, sip and share in exceptionally and artfully curated experiences they’ll find nowhere else. The weekend offers three distinct activities:

  • Learning Experiences – cooking, cocktail, pairings, and technique classes, all led by award-winning Southern chefs, mixologists, distillers, authors, and sommeliers. Learning Experiences take place at the Loews Atlanta Hotel.
  • Tasting Experiences – Tasting Tents that showcase some of the region’s best flavors and talent and highlight international flavors that have become Southern favorites. The Festival’s Tasting Tents are an all-you-can-indulge experience, which means your entrance ticket gets you unlimited samples.
  • Dinners & Events – special day and evening parties and events kicking off with a tour through the South at Destination Delicious and ending with the ultimate Sunday Brunch.
When and where is the Atlanta Food & Wine Festival?

The Festival is May 30 – June 2, 2019 in Atlanta, GA. Key locations include:

  • Loews Atlanta Hotel (11th & Peachtree) – Official Host Hotel – is the epicenter of the Festival and the location of the Learning Experiences and the Connoisseur Lounge
  • Welcome Center (14th Floor of Loews Atlanta Hotel) – this is where guests retrieve tickets, wristbands, and gift bags
  • Tasting Tents – Historic Old Fourth Ward Park
  • Festival Dinners & Events take place around town
When is the Welcome Center open?

The Welcome Center, (14th Floor of Loews Atlanta Hotel) will be open daily beginning Thursday, May 30.

Thursday, May 30   11:30am – 6:30pm
Friday, May 31           11:30am – 6:30pm
Saturday, June 1      9:00am – 6:00pm
Sunday, June 2         9:00am – 4:00pm

TICKET INFORMATION

Where do I purchase tickets?

Tickets are available online at www.atlfoodandwinefestival.com beginning Friday, March 15 and at the Festival Welcome Center (Loews Atlanta Hotel) beginning Thursday, May 30. You must be 21 years old or older to attend the Festival.

What is the process for receiving tickets once they are purchased?

Upon purchase of a ticket(s), the purchaser will receive a confirmation email or receipt for the purchase. If the purchase includes access to any of the Festival Learning Experiences, the purchaser will have the opportunity to select classes s/he would like to attend through our online registration site.

Please print your tickets at home or leverage the confirmation emails or texts that your receive from our ticketing partner, Big Tickets. If you need assistance with your tickets, we will have a digital record of your purchase in the Welcome Center or at the Tasting Tents when you arrive to pick up your tickets. Please bring a Photo ID.

General Admission and Connoisseur Pass Holders should use the scheduling function via our ticketing partner, Big Tickets, to have access to their itinerary for the weekend. Volunteers and Greeters will have a guest list at the Welcome Desk of every event and at the door of every class.

Should you have any questions, please contact AF&WF Ticketing Manager, Morgan Hartman, at info@atlfoodandwinefestival.com.

Why does the Festival ask guests to make reservations for Learning Experiences (classes)?

Across all of our classes, we have ample seating for our guests but many of our classes are smaller in size
– 30 to 40 seats – so they fill quickly. With the reservation system, guests can make sure they get into a particular class. The reservation system also allows us to plan for the correct amount of product is in each class.

Are there assigned seats for the Learning Experiences (classes)?

No, there are no assigned seats in classes; however, guests are encouraged to reserve a spot because classes fill quickly. Guests with a reservation will be seated first and then guests without a reservation will be seated in any remaining seats.

Can I stand in the back of the Learning Experience (class) if it has filled up?

No. Our presenters prepare for their classes based on the seating capacity. We discourage standing in the back because the guests will not have the opportunity to eat and drink along with the rest of the class.

Will an event sell-­out?

Yes. There is a set capacity for each class and event, and tickets are sold on a first-­come, first-served basis. The Festival cannot expand the capacity of any class or event to accommodate additional guests.

Are tickets refundable? Can I switch tickets for another event?

All tickets are non-­refundable and cannot be exchanged. All events take place rain or shine.

In the event that lightning poses a threat to our safety we will deliver communication to guide everyone to shelter near the entrance of the Tents.

Where do I pick up my tickets?

Please print your tickets at home or leverage the confirmation emails or texts that you receive from our ticketing partner, Big Tickets. If you need assistance with your tickets, we will have a digital record of your purchase in the Welcome Center (Loews Atlanta Hotel) or at the Tasting Tents when you arrive to pick up your credentials or tickets, as applicable. Please bring a Photo ID.

Guests who purchase General Admission or Connoisseur Passes must pick up their credentials at the Festival Welcome Center beginning Thursday, May 30. General Admission or Connoisseur Pass holders should use the scheduling function via our ticketing partner, Big Tickets, to have access to their itinerary for the weekend. Volunteers and greeters will have a guest list at the Welcome Desk of every event and at the door of every class.

Guests who purchase Tasting Tent tickets should print their tickets and bring them direct to the Tasting Tent entrance, where volunteers and greeters will be checking Photo IDs and providing wristbands for entry.

Guests who purchase tickets to a Dinner or Event will be on the “will call” list at the event venue. Volunteers and greeters will have a guest list at the Welcome Desk.

Should you have any questions, please contact AF& WF Ticketing Manager, Morgan Hartman, at info@atlfoodandwinefestival.com.

Are children allowed at events?

No one under the age of 21, including children in strollers or carriers, will be admitted.

Does the Festival benefit any nonprofit organizations?

Certain proceeds from the Festival will be given to the AF&WF Foundation and then allocated to charitable organizations that document and promote Southern culture and history, improve opportunities for women and young people to enter the food and beverage industry and increase consumer access to locally and sustainably grown foods.

PARKING & TRANSPORTATION INFORMATION

Where do I park for the event?

Parking is available throughout Midtown with special rates at the following locations:

  • 10 Tenth Street (10th & West Peachtree Street). Enter off West Peachtree.
  • 11th & Juniper Street. Enter off 11th Street.
  • Loews Atlanta Hotel Self-­parking (11th & Peachtree Street). Enter off 11th Street.
  • 624-630 North Avenue NE Parking.

Guests are also strongly encouraged to take MARTA to the Festival. The Midtown Station is just three blocks from the hotel and Welcome Center. Take the Red or Gold line and depart at the Midtown station, exit on the north side of 10th Street, turn right and continue one block east to Peachtree Street, turn left and continue two blocks north to 1075 Peachtree Street to pick up your Festival credential. You can visit www.itsmarta.com to plan your trip.

How do I get around during the Festival?

Most events are designed to be within walking distance of the Loews Atlanta Hotel in Midtown, our host hotel. We encourage you to take MARTA and public transportation when possible to join us for Festival activities.

I am in from out-­of-­town, how do I get to my evening events?

Events can be accessed by a short cab or car ride. For taxi service, the following companies service the Midtown area:

  • UBER Atlanta provides on-­demand sedan or SUV service. Download the UBER app to your iPhone or Android smart phone at www.uber.com or text an address and city to UBR‐CAB (827-­222).
  • Buckhead Safety Cab (404) 875‐3777
  • Checker Atlanta (404) 351-1111
  • Yellow Cab (678) 613‐9809
What do I do if I’ve had too much to drink?

Please be responsible. There are a number of transportation options if your ability to drive is impaired.

  • Safe Ride America (404) 888‐0887 *Safe Ride America is a nonprofit organization and will provide transportation for free if necessary.
  • UBER Atlanta provides on-­demand sedan or SUV service. Download the UBER app to your iPhone or Android smart phone at www.uber.com or text an address and city to UBR-CAB (827-222)
  • Buckhead Safety Cab (404) 875-3777
  • Checker Atlanta (404) 351-1111
  • Yellow Cab (678) 613-9809

DRESS CODE & WEATHER

Is there a dress code for the event?

There is no enforced dress code; however, we do ask you to dress in keeping with the nature of the event. Shorts and t-shirts are not considered appropriate attire for evening events. Please also note that some events such as the Tasting Tents are outdoors. Please check the weather and dress appropriately. Events not taking place at the Loews Hotel are planned to be within walking distance. Please wear shoes you are comfortable walking in and for grassy areas.

Is the event cancelled if it rains or there is bad weather?

No. All events are rain or shine. The classes are located inside at the Loews and the Tasting Tents are covered spaces.

In the event that lightning poses a threat to our safety we will deliver communication to guide everyone to shelter near the entrance of the Tents.

STAY UP-TO-DATE ON TICKET AND FESTIVAL INFO

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